KURNIAWAN, G. ANALYSIS OF FACTORS AFFECTING CONSUMER DISSATISFACTION AND SWITCHING BEHAVIOR IN CUSTOMERS SYARIAH BANK IN SURABAYA. International Conference of Business and Social Sciences, [S. l.], v. 1, n. 1, 2020. Disponível em: https://debian.stiesia.ac.id/index.php/icobuss1st/article/view/49. Acesso em: 24 may. 2024.